FAQ

If you would like to first learn whether you would like to work with us or whether we could help you or your family, please email [email protected]. 

When you are ready to commit, just book your ​First Consultation.  

Once you book an appointment we will email you a link to connect with ZOOM.  You don’t need to download an app or software for ZOOM.  Simply click on the link in your email and we’ll be connected.

These will be send out to you automatically once you’ve booked an appointment.  Please check your spam as sometimes the intake forms end up there.

If you haven’t received them within a day or two of booking the appointment, please email [email protected] and we’ll get this send through to you.

You will need to fill out the intake form that will be send to you electronically via email.  Our office will receive it as soon as you submit it.  If you prefer to print it out and fill it in by hand, then you can send it via express post, or scan and email it back to us.

Understand that we look at each person individually.  This means looking at their test results, their symptoms, their progress, their supplements and where we need to make changes all separately.  Each person gets individual and separate health recommendations.

In order to provide the best care and give each case the attention it deserves we do not combine appointments.

If our records indicate that it has been more than a year since we last communicated or had an appointment, then a lot would have changed since then.  Past treatment suggestions may not be appropriate anymore, and it would be necessary to have a new appointment to take a fresh look at your symptoms, treatments you may have had from other health professionals since, or have access to tests that may have been performed that I’m not aware of.

This will bring me up to speed with your current health situation so I can provide the best care possible.

It is best if you book a new appointment by clicking on the button to the right
I look forward to connecting with you again 🙂

I recommend and use supplements from a variety of suppliers based on what I have been getting the best results with over the years.  If you are using supplements prescribed by a different practitioner or something that you’ve bought online, I will review this during your consultation, and assess whether I think this is suitable for you, or if there are better alternatives available based on my clinical experience.

The choice will always remain yours as to what you would like to take.

However, we cannot give you advice on supplements we are not familiar with, and without having a consultation first, as we do not know anything about you, your biochemical patterns, or your specific needs.

At this time, no.  I do not charge for email correspondence, but also have very limited time in which I can respond to emails.

If it’s a simple ‘yes’ or ‘no’ answer it is generally not a problem.

If not we will email you a Client Update form to gather relevant information and organize a short appointment to discuss your questions.

If you have specific questions, an urgent matter, or just need to have a quick conversation with me, please email the [email protected].

I do not provide detailed written reports about my findings after going through your information at this time.  This is to keep consultation fees as low as possible.

I do however provide you with recommendations on supplements and dosages, as well as extra information where needed, and a recording where applicable (if technology doesn’t let us down and when requested).

If you still want a written health report you can discuss this with me, but I will have to charge extra for this.

Yes.

After multiple requests both nationally and internationally I decided to make this option available.  It will depend on the time frame you are looking at and my availability when determining costs.

Contact my office at [email protected] to get more information.

Well, you’ve come to the right place.

I enjoy working with other practitioners in a support position either for themselves or their clients.

Clients can book a First Consultation and take the information they receive to their primary practitioners for continued care.

Practitioners can book a Practitioner Mentoring session.  This is an ideal option for practitioners as you receive an interpretation on test results you may not be very familiar with, which enables you to get a treatment plan together for your client quickly, and also learn along the way.

Absolutely!

I see a number of clients that live interstate or overseas that I communicate with over Zoom or phone.  Our scheduling system will allow you to choose your time zone depending on where you are located, and once you book an appointment we will send through the information you need to connect with me.

This will depend on the country you reside in.

We have contacts with labs in Europe, UK, Australia, NZ, USA and Asia.  If you are a patient of ours, you will get instructions in how to order tests once we’ve had our ​First Consultation.

This will depend on the country you reside in.

We have supplement companies that we use within Europe, UK, Australia, NZ, USA and Asia.  We try to make it as easy as possible for you to order what we recommend.

If you are a patient of ours, you will get instructions in how to order supplements once we’ve had our ​First Consultation.